AI and Web Design

Figma Make: test the visitor journey before the final website

Evaluate navigation and content priorities in a prototype before committing to the website’s final decisions.

Content prepared with AI assistance.

Conceptual editorial illustration: Figma Make: test the visitor journey before the final website
AI-generated editorial illustration

A visual proposal can be impressive and still leave an important question unanswered: do people know what to do when they reach the website? Before approving colours, effects and components, observe the journey from understanding the offer to making a decision.

Figma Make lets people explore interactive experiences with instructions and design context. In this guide, the tool is a way to discuss navigation and content. The goal is to prepare a more coherent site without confusing a convincing prototype with an already validated business experience.

Choose a journey that represents an actual need

Imagine a technical products store that also provides repairs. One visitor wants to buy a part; another wants to request service. If the opening mixes both activities without distinction, their paths may become confused. The first test should show whether each person can find a direction without the team explaining it.

Describe the scenario and expected outcome in simple language. “Someone needs to know whether the service covers their equipment and find the contact.” Then identify the information essential to that task. This preparation keeps the prototype from becoming a collection of attractive screens disconnected from the business routine.

Provide brand and content context

When a visual identity already exists, collect the correct references for typography, colours, images and tone. Figma Make accepts design context when creating prototypes. This can help explore a recognizable direction, provided the source material is authorized for use in the project.

Add approved facts and a list of missing information. Ask for outstanding questions to remain visible instead of filling gaps with assumptions. A menu with clear names, a useful service description and the correct contact matter more to an evaluation than an invented testimonial added to fill space.

Observe navigation before guiding someone

Present the scenario and let the participant try. If you need to point out where to click, record that moment before helping. Guidance can conceal a problem with labels, order or emphasis. Ask what the person expected at each destination and compare that with the information the prototype displayed.

Repeat the exercise on a narrow screen. A balanced desktop composition may place decisive content after a long sequence of images on mobile. Testing the order helps establish priorities and prevents the mobile version from becoming merely a reduced version of the larger design.

  • Does the menu use language familiar to the audience?
  • Does the heading confirm that the visitor reached the right place?
  • Is going back or changing direction straightforward?

Turn opinions into changes you can evaluate

“It needs more impact” is difficult to implement and assess. Find the need behind the comment: was the offer unclear? Do the projects fail to demonstrate the work? Has the contact disappeared? Rewrite the request as a concrete change and keep a question to check afterwards.

Separate changes to content, structure and appearance. If the problem is understanding a service, trying three different shadows will not address the cause. Keep relevant versions and record why an alternative was selected. This makes it easier to revisit a decision without repeating the whole discussion during development.

Use the prototype to define a realistic scope

Finish with a short list of pages, confirmed information, necessary interactions and remaining questions. Describe what happens after a click, especially at contact points. Final delivery still requires content, accessibility, operation, publication and maintenance reviews appropriate to the project.

For MissaciWeb, references and tested experiences help clarify what the business needs to present. An Express landing page can focus on an offer; a company website can organize different activities; an e-commerce site needs to explain products and purchasing. The prototype informs the choice, while scope remains connected to actual operations.

A prototype helps test an idea; it does not define every deliverable. Compare it with the business website scope and use our five-stage project methodology to understand how content, design and validation fit together.

A checklist to take away

  • Define a priority task and a realistic scenario.
  • Use authorized visual context and confirmed content.
  • Observe the visitor before giving instructions.
  • Turn opinions into specific changes.
  • Agree on pages, interactions and project responsibilities.
Download this checklist

Sources and further reading

Updated .

Share this article

Related articles

All articles

Put the next idea
into practice.

Let’s discuss what your website needs to communicate.